Home-delivery services have seen an escalating demand since the coronavirus pandemic struck back in 2020.
Many shopping habits have shifted permanently, with online shopping currently accounting for just under 27% of all retail spending in the UK.
This increased demand has put additional pressure on delivery companies. If you are a fleet manager, there are a number of ways that you can get the most from your fleet, and make sure it can cope.
1. Use the right technology
There are a vast number of technologies available to ‘help’ make managing deliveries easier, but it is important to pick the ones that best suit the needs of your customers and yourselves. Look at those that are able to integrate scheduling, route-optimisation and customer updates, as these will benefit everyone. Not taking advantage of these can lead to inefficiencies and a whole load of unimpressed customers.
2. Choose the right vehicles
If looking at upgrading or adding vehicles to your fleet, make sure that they are the best ones for your needs – and consider all options. Vans bring greater flexibility than trucks, but a same day courier in Glasgow or Birmingham will probably find e-bikes or motorbikes more useful than larger vehicles. A diverse range is always better.
3. Manage driver well-being
Whilst the type of vehicle and technology are important, the drivers are just as (if not more) vital. Therefore, it is important to treat them well and not overload them with unrealistic expectations. A stressed and overworked driver is more likely to have accidents and/or lose their temper with customers or other road users.
Need a same day courier in Glasgow?
If you need a same day courier Glasgow, there are a number of options, many who can collect from you within a matter of hours.
4. Minimise vehicle downtime
Keeping all of your fleet on the road and in good condition is crucial to efficiency. The best way to minimise downtime is to combine a proactive approach to service and maintenance with an efficient and effective way of dealing with breakdowns and collisions.